Southwest Airlines Missed Flight Policy

category Category: Travel Blog   author Author: Airlines Southwest
Southwest Airlines Missed Flight Policy

Southwest Airlines has a unique history makes it stand out from other airlines. 1967, Herb Kelleher and Rollin King founded Southwest Airlines to serve Texas destinations. If you miss your flight on Southwest Airlines due to your reasons, the airline authorities will assign you a new flight to the same destination. However, you may be eligible for a refund if you miss your flight due to flight cancellation. It's important to note that you may not receive a refund for missing your flight due to personal reasons. Southwest Airlines will accommodate customers arriving within two hours of their scheduled departure on the next available flight. Therefore, arriving at the airport on time is crucial to ensure you get your flight. Read the full article to learn more about Southwest Airlines missed Flight Policy.

If you need to reschedule your missed flight, call Southwest Airlines at +1-833-563-0229 or 1-800-I-FLY-SWA (1-800-435-9792) or request rescheduling online. Their representative will guide you about Southwest Airlines Missed Flight Policy. 

What to do after missing a Southwest flight

If you miss your Southwest flight, contact Southwest Airlines immediately. You can reach them at +1-833-563-0229/1-800-435-9792. You must inform them of your situation and provide your reservation details. This will allow them to assess your options and provide assistance. It is recommended to contact them as soon as possible, as Southwest Airlines has a policy for Wana Get Away fares. However, even if your fare is not eligible for this policy, speaking with them is still worth exploring your options. Southwest Airlines will provide you with rebooking options and availability once you contact them. You will be informed of the next available flight to your destination and provided with the necessary information to rebook your flight.

Southwest Airlines Missed Flight Policy

  • Southwest Airlines reschedules missed flights.
  • Southwest accommodates customers on the next flight if they arrive within two hours of departure. Courtesy offered to customers, subject to availability. 
  • If they miss their flight, Southwest Airlines customers can rebook or contact customer service. 
  • Customers can easily reschedule flights on the website.
  • Southwest Airlines doesn't charge for missed flight rebooking. 
  • Rescheduling flights have fees and restrictions. 
  • Missed flight? Pay the fare difference to reschedule. 
  • Rescheduled flights cost more. 
  • Customers may be refunded for missed flights due to uncontrollable circumstances like cancellations. 
  • Review Southwest Airlines refund policies before requesting a refund.

Important points to know - Southwest Missed Flight Policy

  • Only passengers who qualify for the airline's flat-tire policy will be accommodated on a stand-by flight. "Flat-Tire" occurs when the missed flight is not the last of the day. You will not reach your destination on the scheduled date if no flight is available for the rest of the day. 
  • You can only claim a Southwest missed flight refund when you book refundable tickets with the airline. Non-refundable tickets lack this option. 
  • Refundable tickets can also earn you points. By earning these points, you can save on future airline bookings. 
  • Southwest's frequent flyer programs can benefit missed flights. For more information about these benefits, contact the nearest airport staff. 
  • Remember to react fast and inform the carrier when you miss a booking. 

Reschedule a Southwest missed flight.

 Southwest Airlines Missed a flight and needs to reschedule, contact Southwest Airlines Customer Service. You can do this by calling the airline's toll-free number, +1-833-563-0229 or 1-800-I-FLY-SWA (1-800-435-9792), or by visiting the Southwest website and using the "Contact Us" feature. Once you have connected with a customer service representative, explain your situation and provide details about your missed flight. This includes the flight number, departure date and time, and your confirmation number.


Southwest Airlines missed flight policy is clear and customer-friendly. Missing a flight should be reported immediately to the airline, and rebooking options are available. Additionally, the airline offers refunds for missed flights under certain circumstances. Southwest Missed Flight policy demonstrates its commitment to providing excellent customer service and flexibility.

Also ReadSouthwest Airlines Flight delay Compensation Policy

Frequently Asked Questions

Q. Are there any fees or charges for rebooking a missed flight with Southwest Airlines?
Ans. While Southwest Airlines does not charge any fees for rebooking a missed flight, there are some conditions that passengers need to be aware of. Southwest Airlines will only accommodate passengers arriving within two hours of their scheduled take-off time. If you arrive later than that, you must book a new flight at the given prices.
Q. Can I rebook a missed Southwest Airlines flight online?
Ans. Southwest missed flight policy makes it quite easy to rebook your flight online. Go to the official website of Southwest Airlines. Go to the “Book” section. Select the “Flight” option from the tab panel. Enter your details and pay any charges if needed. Or you can call +1-833-563-0229/1-800-435-9792 to connect to the Southwest Airlines customer service.
Q. Will Southwest Airlines provide any compensation or rebooking options if I miss my flight?
Ans. Southwest Airlines accommodates customers who miss their flights. The airline will allow customers arriving within two hours of their scheduled departure to take the next available flight. Southwest Airlines does not guarantee this policy, so customers should contact Southwest Airlines immediately to arrange rebooking.
Q. How do I talk to a real person on Southwest Airlines?
Ans. You can talk to a real person from Southwest Airlines through the many options available, like calling +1-833-563-0229/1-800-435-9792 to connect with the best representative of Southwest Airlines. You can also use your social media accounts to send your query. Or use the live chat option available on their official website.