Southwest Airline Cancellation Policy, 24-Hours Refund & Fees

category Category: Travel Blog   author Author: Airlines Southwest
Southwest Airline Cancellation Policy, 24-Hours Refund & Fees

Southwest Airlines is an airline founded in the United States, and it is the world's most expensive low-cost carrier. Customer Service agents of Southwest Airlines act as the mediator between the doubtful passengers and the Airline. By contacting them, passengers can resolve most of their doubts. So, to contact the customer service of Southwest Airlines, it is recommended to call its executives by dialing its customer service number, which is +1-833-563-0229/(800) 435-9792. Customers can also use other methods to contact its agents, such as live chat and social media platforms. In this article, we have made an effort to notify you completely about Southwest Airlines' Cancellation Policy, 24-hour Refund, and fees.

How to Cancel a Southwest Flight

Passengers need to follow the following steps to revoke their Southwest Airlines flight: 

  • Access the Southwest Airlines website or mobile application.
  • Log in to your Southwest account utilizing your credentials.
  • Locate and choose the "Manage Reservations" or "My Trips" option.
  • Write down your reservation details, such as your confirmation number and surname.
  • View your itinerary and select the flight you want to cancel.
  • Pursue the on-screen instructions for cancellation.
  • Check out the cancellation policy and any relevant expenses.
  • Verify the cancellation request.
  • If suitable, you will accept a refund to your original payment method.
  • Alternatively, you can reach Southwest Airlines' customer service by phone to cancel your flight.

Southwest Cancellation Refundable vs. Non-refundable fares

Southwest Airlines treats refundable and non-refundable fares differently considering cancellations and rebooking:

Refundable Fares:

  • Refundable fares can be canceled at any time, and the full fare money is refunded to your original payment method.
  • To rebook after canceling a refundable fare, prefer an alternative flight with no extra expenses.

Non-refundable Fares:

  • Non-refundable fares offer cost savings but come with limitations.
  • If you revoke a non-refundable fare, you acquire travel funds minus applicable expenses.
  • Rebooking after canceling a non-refundable fare involves using those travel funds for a future flight.

Check out the specific terms, conditions, and fees for each fare type on Southwest's official website or contact their customer support for the most precise and current details.

Southwest Cancellation Policy (24-Hour)

To become aware of the 24-hour cancellation policy of Southwest Airlines, you have to go through the following steps: 

  • Southwest Airlines offers a 24-hour cancellation policy for all fare types, comprising non-refundable ones.
  • Reservations can be modified or canceled within 24 hours of booking without incurring cancellation fees.
  • Refunds for cancellations within this window are credited back to the original form of payment.
  • The 24 hours is estimated from the time of booking and is not determinate to a specific time zone.
  • This policy furnishes flexibility for passengers to modify their plans or correct booking mistakes without financial penalties.
  • After the 24-hour window, standard fare rules and cancellation fees apply.
  • Passengers should always ascertain the current policy on Southwest's official website or by contacting customer support, as policies may vary.

Southwest Airline Cancellation with Phone Number 

  • To cancel a Southwest Airlines flight via phone, firstly, you have to dial +1-833-563-0229/1-800-435-9792.
  • Call the number and connect with a representative.
  • Furnish them your booking details: confirmation number and passenger name.
  • Request the flight cancellation.
  • Inquire about cancellation fees, refund policies, or rescheduling alternatives.
  • Get a cancellation confirmation number for reference.
  • Examine Southwest Airlines' specific terms and conditions regarding cancellations for more details.

Rebooking After Cancellation Southwest flight 

Here, we have mentioned some steps through which passengers can rebook their Southwest flight after canceling it: 

  • Access the Southwest Airlines website or mobile app.
  • Log in to your Southwest account utilizing your credentials.
  • Navigate to the "Manage Reservations" or "My Trips" section.
  • Write down your booking details, including your confirmation number and last name.
  • Locate the canceled flight within your itinerary.
  • Click on the canceled flight and select the "Rebook" or "Change Flight" option.
  • Pursue the prompts to search for alternative flights based on your preferences, such as date, time, and destination.
  • Select the new flight that suits your needs and check the fare difference, if any.
  • Substantiate the rebooking and make payment for any additional charges if essential.
  • Receive a confirmation of your rebooked flight via email.


This is all on the part of relevant information that customers should be aware of before dealing with Southwest Airlines. 

For further details, please visit the official website of Southwest Airlines. 

I hope you find it informative!!!

Also Read : Southwest Airlines Rapid Rewards

Frequently Asked Questions

Q. How can I contact Southwest Airlines customer support for assistance?
Ans. To contact Southwest Airlines customer support, visit their official website and find the "Contact Us" section. Alternatives include phone, email, live chat, and social media platforms like Twitter and Facebook. Ensure you have your booking details on hand for a smoother assistance experience.
Q. Can I cancel my flight within 24 hours of booking without any penalty?
Ans. Southwest Airlines offers flexible cancellation policies that allow passengers to revoke their flights within 24 hours of booking without incurring cancellation fees. This policy involves both refundable and non-refundable fares. A full refund will be issued if you revoke it within this timeframe.
Q. Are there any exceptions to Southwest's cancellation fees
Ans. Southwest Airlines generally doesn't have cancellation fees. Non-refundable fares can be canceled within 24 hours without any penalty. After 24 hours, the fare's value is transformed into Travel Funds for future help. Refundable fares can be canceled at any time without fees. There are no distinct cancellation fees, but fare rules and conversion to Travel Funds apply depending on the fare type and timing of cancellation.
Q. What if my flight is canceled by Southwest Airlines?
Ans. If Southwest Airlines revoked your flight, they will re-accommodate you on the successive available flight at no extra cost. You can also call for a refund to your original form of payment if you prefer to avoid being rebooked. Southwest aims to furnish alternate travel options and compensation in case of cancellations, striving to minimize troubles for passengers.